majicjili Privacy Policy
This Privacy Policy explains how majicjili collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using any part of the platform, you agree to the practices described on this page. If you have questions about how your data is handled, please visit our FAQ page for further guidance.
1. Information We Collect
When you register an account with majicjili, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as required under applicable Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. When you use the platform on your mobile device, we may collect device identifiers, browser type, operating system, and IP address to maintain platform security and prevent fraudulent access. Usage data — including the games you play in the Game Lobby, bets placed in the Bet section, and session duration — is recorded to improve platform performance and personalise your experience. All data collection is carried out in accordance with the applicable data privacy laws of the Philippines, and we only collect information that is genuinely necessary for the purposes described in this policy.
2. How We Use Your Information
The personal information we collect is used primarily to operate and maintain your majicjili account, process your deposits and withdrawals in Philippine pesos, and ensure that all gaming activity on the platform complies with applicable Philippine laws and regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy — these communications are essential to the service and cannot be opted out of. Your identity and financial information may be used to carry out Know Your Customer (KYC) verification checks as required by Philippine regulatory authorities, particularly when processing larger transactions or responding to regulatory enquiries. Aggregated and anonymised usage data may be analysed internally to improve the platform's game selection, mobile performance, and overall user experience for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not sell, rent, or trade your personal information to third-party marketers under any circumstances.
3. Sharing of Information
majicjili does not share your personal information with third parties except in the limited circumstances described in this section. We may share data with trusted payment processors and banking partners operating in the Philippines solely for the purpose of completing your deposit and withdrawal transactions in PHP — these partners are contractually bound to handle your data securely and only for the specified purpose. Where required by Philippine law, court order, or a lawful request from a government authority or regulatory body, we may disclose relevant account information without prior notice to you. In the event that majicjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated statistical data with analytics partners to understand platform usage trends; this data cannot be used to identify any individual player. Any third party that receives data from us is required to maintain appropriate security standards and is prohibited from using that data for any purpose beyond what we have authorised.
4. Data Security
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the majicjili platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information remain protected during every session. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and vulnerability reviews to identify and address potential risks to the platform's data infrastructure. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements and within the timeframes prescribed by law. You are also responsible for keeping your own account credentials secure; we strongly recommend using a unique, strong password and never sharing your login details with anyone else.
5. Your Rights as a Philippine Player
As a player based in the Philippines, you have specific rights regarding your personal data under applicable Philippine data privacy legislation, and majicjili is committed to honouring those rights in full. You have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You may request the correction of any inaccurate or incomplete personal information associated with your account at any time by following the process described on the FAQ page. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that may apply. You may also object to or request the restriction of certain types of data processing, and we will respond to such requests within the timeframes required by Philippine law. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or another competent supervisory authority.
6. Data Retention and Policy Updates
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to comply with our legal, regulatory, and contractual obligations under Philippine law. Transaction records and identity verification documents may be retained for a longer period where required by anti-money laundering regulations or other applicable Philippine statutes. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. majicjili reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements. Any material changes will be communicated to registered players through the platform, and the updated policy will be published on this page with a revised effective date. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms; if you do not agree, you should cease using the platform and may request account closure through the FAQ page.